Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and Awaken Solutions ("Company," "we," "us," or "our") regarding your access to and use of Booking Marshal, including any associated websites, applications, and services (collectively, the "Service").

By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access the Service.

2. Description of Service

Booking Marshal includes our public website and a cloud-based reservation management platform designed for guest ranches, hunting lodges, and seasonal hospitality operations. The Service provides tools for:

• Marketing and product information on our public website
• Reservation management and scheduling
• Guest information management
• Activity and accommodation booking
• Payment processing integration
• Communication and notification tools
• Reporting and analytics

3. Account Registration

To use certain features of the Service, you must create an account. When you create an account, you agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Maintain the security and confidentiality of your login credentials
• Accept responsibility for all activities that occur under your account
• Notify us immediately of any unauthorized use of your account

You must be at least 18 years old and have the legal capacity to enter into binding contracts to use the Service.

4. Subscription and Fees

4.1 Subscription Plans

The Service is offered on a subscription basis. Subscription plans, features, and pricing are described on our website and may be updated from time to time.

4.2 Payment

You agree to pay all fees associated with your subscription plan. Fees are billed in advance on a recurring basis (monthly or annually, depending on your plan). Payment is due upon invoice.

4.3 Refunds

Subscription fees are generally non-refundable except as required by law or as explicitly stated in these Terms. We may, at our sole discretion, offer refunds, credits, or other considerations in specific cases.

5. Acceptable Use

You agree not to use the Service to:

• Violate any applicable laws or regulations
• Infringe upon the rights of others
• Transmit harmful, offensive, or illegal content
• Attempt to gain unauthorized access to any systems or networks
• Interfere with or disrupt the Service or its servers
• Use the Service for any unauthorized or illegal purpose
• Collect or harvest personal information without consent
• Send spam or other unsolicited communications
• Impersonate any person or entity

6. Your Data

6.1 Ownership

You retain all rights to any data, content, or information you submit to the Service ("Your Data"). We do not claim ownership of Your Data.

6.2 License

By using the Service, you grant us a limited license to host, store, copy, and display Your Data solely for the purpose of providing the Service to you.

6.3 Your Responsibilities

You are solely responsible for the accuracy, quality, and legality of Your Data. You must have all necessary rights and consents to input guest and customer data into the Service, including compliance with applicable data protection laws.

7. Intellectual Property

The Service and its original content (excluding Your Data), features, and functionality are and will remain the exclusive property of Awaken Solutions. The Service is protected by copyright, trademark, and other laws. Our trademarks may not be used without our prior written consent.

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your internal business purposes during the term of your subscription.

8. Service Availability

We strive to provide reliable access to the Service but do not guarantee uninterrupted availability. The Service may be temporarily unavailable due to:

• Scheduled maintenance (with reasonable advance notice when possible)
• Emergency maintenance or repairs
• Factors beyond our reasonable control

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED
• WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE
• IN NO EVENT SHALL WE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
• OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID BY YOU FOR THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM

Some jurisdictions do not allow the exclusion of certain warranties or limitations of liability, so some of the above limitations may not apply to you.

10. Indemnification

You agree to defend, indemnify, and hold harmless Awaken Solutions and its officers, directors, employees, agents, and affiliates from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your use of the Service; (b) Your Data; (c) your violation of these Terms; or (d) your violation of any rights of any third party.

11. Termination

11.1 Termination by You

You may terminate your account at any time by contacting us. Upon termination, you will lose access to the Service and Your Data at the end of your current billing period.

11.2 Termination by Us

We may suspend or terminate your access to the Service immediately, without prior notice or liability, for any reason, including if you breach these Terms.

11.3 Effect of Termination

Upon termination, your right to use the Service will immediately cease. We will retain Your Data for a period of 30 days following termination, during which you may request a data export. After this period, we may delete Your Data.

12. Modifications to Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on our website and updating the "Last updated" date. Your continued use of the Service after any such changes constitutes your acceptance of the new Terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Wyoming, United States, without regard to its conflict of law provisions. Any legal action or proceeding arising under these Terms shall be brought exclusively in the courts located in Wyoming.

14. Miscellaneous

• Entire Agreement: These Terms constitute the entire agreement between you and us regarding the Service.
• Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in effect.
• Waiver: Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.
• Assignment: You may not assign or transfer these Terms without our prior written consent. We may assign our rights and obligations without restriction.